Privacy Policy

This Privacy Policy explains what information Glen Allen Foundation Repair ("we," "us," "our") collects when you use our website and request our services, and how we use and protect it. By using this site, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us. When you request a free estimate or contact us through our forms, we may collect your name, phone number, email address, the town you live in, the service you're interested in, and any message you choose to include. We also collect limited technical information automatically, such as your browser type, approximate location, and the pages you visit, to operate and improve the site.

How We Use Your Information

• To respond to your estimate request and contact you about your foundation.
• To schedule and perform inspection and repair services.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

How We Share Information

We may share your information with service providers who help us operate our business — such as customer relationship management and communications tools — under agreements that require them to protect your information. We may also disclose information when required by law or to protect our legal rights.

Cookies and Tracking

Our site may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention

We retain the information you provide for as long as needed to provide our services and to comply with legal obligations. Estimate requests and related communications are kept for a reasonable period to serve existing and prospective customers.

Your Rights

You may request access to, correction of, or deletion of the personal information you have provided to us. To exercise these rights, contact us by phone. We will respond to reasonable requests in accordance with applicable law.

Security

We take reasonable measures to protect your information, but no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, call us. You can also reach us through our contact page.